Published: 31 Aug 2022 | Report Code: 10248772 | Pages: 127
Asia Pacific queue management system (QMS) market will grow by 6.6% annually with a total addressable market cap of $2,178.2 million over 2022-2031, driven by the technological advancements and innovations, the increasing demand to improve staff efficiency and enhancement of customer experience, the rising need to manage customer traffic and customer service, and the growing adoption of cloud and mobile technology. Highlighted with 32 tables and 67 figures, this 127-page report “Asia Pacific Queue Management System (QMS) Market 2021-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based, On-Premise), Application, End User, Organization Size, and Country: Trend Forecast and Growth Opportunity” is based on a comprehensive research of the entire Asia Pacific queue management system (QMS) market and all its sub-segments through extensively detailed classifications. Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2018-2021 and provides forecast from 2022 till 2031 with 2021 as the base year. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.) In-depth qualitative analyses include identification and investigation of the following aspects: • Market Structure • Growth Drivers • Restraints and Challenges • Emerging Product Trends & Market Opportunities • Porter’s Fiver Forces The trend and outlook of Asia Pacific market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19 and Russia-Ukraine conflict. The balanced (most likely) projection is used to quantify Asia Pacific queue management system (QMS) market in every aspect of the classification from perspectives of Component Type, Product Type, Queue Type, Deployment Mode, Application, End User, Organization Size, and Country. Based on Component Type, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Solutions o Platform o Software • Services o Managed Service o Professional Service Based on Product Type, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Virtual Queuing • Linear Queuing By Queue Type, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Structured Queue • Unstructured Queue • Kiosk Based Queue • Mobile Queue • Other Queue Types By Deployment Mode, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Cloud-based System • On-Premise System By Application, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Appointment Management • Query Handling • In-Store Management • Workforce Optimization • Real-Time Monitoring • Customer Service • Reporting and Analytics • Other Applications By End User, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Retail and Consumer Goods • Healthcare and Life Sciences • Utility Service Providers and Airports • BFSI • Hospitality • Government and Public Sector • Transportation and Logistics • IT and Telecom • Other End Users By Organization Size, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Small and Medium-Sized Enterprises • Large Enterprises Geographically, the following national/local markets are fully investigated: • Japan • China • South Korea • Australia • India • Rest of APAC (further segmented into Malaysia, Singapore, Indonesia, Thailand, New Zealand, Vietnam, Taiwan, and Philippines) For each key country, detailed analysis and data for annual revenue ($ mn) are available for 2021-2031. The breakdown of national markets by Component Type, Product Type and End User over the forecast years are also included. The report also covers current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players. Selected Key Players: Advantech Co., Ltd. AKIS Technologies ATT Systems Group Aurionpro Solutions Limited Lavi Industries QLess, Inc. Qmatic Group Qminder Limited Q-nomy Inc. Qudini SEDCO Holding Seehash Software Pvt. Ltd. Skiplino Wavetec XIPHIAS Software Technologies Pvt. Ltd Xtreme Media Pvt. Ltd. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
Table of Contents: 1 Introduction 8 1.1 Industry Definition and Research Scope 8 1.1.1 Industry Definition 8 1.1.2 Research Scope 9 1.2 Research Methodology 12 1.2.1 Overview of Market Research Methodology 12 1.2.2 Market Assumption 13 1.2.3 Secondary Data 13 1.2.4 Primary Data 13 1.2.5 Data Filtration and Model Design 14 1.2.6 Market Size/Share Estimation 15 1.2.7 Research Limitations 16 1.3 Executive Summary 17 2 Market Overview and Dynamics 20 2.1 Market Size and Forecast 20 2.1.1 Impact of COVID-19 on World Economy 22 2.1.2 Impact of COVID-19 on the Market 24 2.2 Major Growth Drivers 26 2.3 Market Restraints and Challenges 29 2.4 Emerging Opportunities and Market Trends 32 2.5 Porter’s Fiver Forces Analysis 36 3 Segmentation of Asia Pacific Market by Component Type 40 3.1 Market Overview by Component Type 40 3.2 Solutions 42 3.3.1 Platform 44 3.3.2 Software 45 3.3 Services 46 3.3.1 Managed Service 47 3.3.2 Professional Service 48 4 Segmentation of Asia Pacific Market by Product Type 49 4.1 Market Overview by Product Type 49 4.2 Virtual Queuing 51 4.3 Linear Queuing 52 5 Segmentation of Asia Pacific Market by Queue Type 53 5.1 Market Overview by Queue Type 53 5.2 Structured Queue 55 5.3 Unstructured Queue 56 5.4 Kiosk Based Queue 57 5.5 Mobile Queue 58 5.6 Other Queue Types 59 6 Segmentation of Asia Pacific Market by Deployment Mode 60 6.1 Market Overview by Deployment Mode 60 6.2 Cloud-based System 62 6.3 On-Premise System 63 7 Segmentation of Asia Pacific Market by Application 64 7.1 Market Overview by Application 64 7.2 Appointment Management 66 7.3 Query Handling 67 7.4 In-Store Management 68 7.5 Workforce Optimization 69 7.6 Real-Time Monitoring 70 7.7 Customer Service 71 7.8 Reporting and Analytics 72 7.9 Other Applications 73 8 Segmentation of Asia Pacific Market by End User 74 8.1 Market Overview by End User 74 8.2 Retail and Consumer Goods 76 8.3 Healthcare and Life Sciences 77 8.4 Utility Service Providers and Airports 78 8.5 BFSI 79 8.6 Hospitality 80 8.7 Government and Public Sector 81 8.8 Transportation and Logistics 82 8.9 IT and Telecom 83 8.10 Other End Users 84 9 Segmentation of Asia Pacific Market by Organization Size 85 9.1 Market Overview by Organization Size 85 9.2 Small and Medium-Sized Enterprises 87 9.3 Large Enterprises 88 10 Asia-Pacific Market 2021-2031 by Country 89 10.1 Overview of Asia-Pacific Market 89 10.2 Japan 92 10.3 China 95 10.4 Australia 98 10.5 India 100 10.6 South Korea 102 10.7 Rest of APAC Region 104 11 Competitive Landscape 106 11.1 Overview of Key Vendors 106 11.2 New Product Launch, Partnership, Investment, and M&A 109 11.3 Company Profiles 110 Advantech Co., Ltd. 110 AKIS Technologies 112 ATT Systems Group 113 Aurionpro Solutions Limited 114 Lavi Industries 115 QLess, Inc. 116 Qmatic Group 117 Qminder Limited 118 Q-nomy Inc. 119 Qudini 120 SEDCO Holding 121 Seehash Software Pvt. Ltd. 122 Skiplino 123 Wavetec 124 XIPHIAS Software Technologies Pvt. Ltd 125 Xtreme Media Pvt. Ltd. 126 RELATED REPORTS 127
List of Tables: Table 1. Snapshot of Asia Pacific Queue Management System Market in Balanced Perspective, 2021-2031 18 Table 2. World Economic Outlook, 2021-2031 23 Table 3. Main Product Trends and Market Opportunities in Asia Pacific Queue Management System Market 32 Table 4. Asia Pacific Queue Management System Market by Component Type, 2021-2031, $ mn 40 Table 5. Asia Pacific Queue Management System Market: Solutions by Type, 2021-2031, $ mn 42 Table 6. Asia Pacific Queue Management System Market: Services by Type, 2021-2031, $ mn 46 Table 7. Asia Pacific Queue Management System Market by Product Type, 2021-2031, $ mn 49 Table 8. Asia Pacific Queue Management System Market by Queue Type, 2021-2031, $ mn 53 Table 9. Asia Pacific Queue Management System Market by Deployment Mode, 2021-2031, $ mn 60 Table 10. Asia Pacific Queue Management System Market by Application, 2021-2031, $ mn 64 Table 11. Asia Pacific Queue Management System Market by End User, 2021-2031, $ mn 74 Table 12. Asia Pacific Queue Management System Market by Organization Size, 2021-2031, $ mn 85 Table 13. APAC Queue Management System Market by Country, 2021-2031, $ mn 90 Table 14. Japan Queue Management System Market by Component Type, 2021-2031, $ mn 94 Table 15. Japan Queue Management System Market by Product Type, 2021-2031, $ mn 94 Table 16. Japan Queue Management System Market by End User, 2021-2031, $ mn 94 Table 17. China Queue Management System Market by Component Type, 2021-2031, $ mn 96 Table 18. China Queue Management System Market by Product Type, 2021-2031, $ mn 96 Table 19. China Queue Management System Market by End User, 2021-2031, $ mn 96 Table 20. Australia Queue Management System Market by Component Type, 2021-2031, $ mn 99 Table 21. Australia Queue Management System Market by Product Type, 2021-2031, $ mn 99 Table 22. Australia Queue Management System Market by End User, 2021-2031, $ mn 99 Table 23. India Queue Management System Market by Component Type, 2021-2031, $ mn 101 Table 24. India Queue Management System Market by Product Type, 2021-2031, $ mn 101 Table 25. India Queue Management System Market by End User, 2021-2031, $ mn 101 Table 26. South Korea Queue Management System Market by Component Type, 2021-2031, $ mn 103 Table 27. South Korea Queue Management System Market by Product Type, 2021-2031, $ mn 103 Table 28. South Korea Queue Management System Market by End User, 2021-2031, $ mn 103 Table 29. Queue Management System Market in Rest of APAC by Country/Region, 2021-2031, $ mn 105 Table 30. Advantech Co., Ltd.: Company Snapshot 110 Table 31. Advantech Co., Ltd.: Business Segmentation 111 Table 32. Advantech Co., Ltd.: Product Portfolio 111
List of Figures: Figure 1. Research Method Flow Chart 12 Figure 2. Bottom-up Approach and Top-down Approach for Market Estimation 15 Figure 3. Asia Pacific Market Forecast in Optimistic, Conservative and Balanced Perspectives, 2021-2031 17 Figure 4. Industry Value Chain Analysis 20 Figure 5. Asia Pacific Queue Management System Market, 2021-2031, $ mn 21 Figure 6. Impact of COVID-19 on Business 24 Figure 7. Primary Drivers and Impact Factors of Asia Pacific Queue Management System Market 26 Figure 8. Primary Restraints and Impact Factors of Asia Pacific Queue Management System Market 29 Figure 9. Investment Opportunity Analysis 33 Figure 10. Porter’s Fiver Forces Analysis of Asia Pacific Queue Management System Market 36 Figure 11. Breakdown of Asia Pacific Queue Management System Market by Component Type, 2021-2031, % of Revenue 41 Figure 12. Asia Pacific Addressable Market Cap in 2022-2031 by Component Type, Value ($ mn) and Share (%) 41 Figure 13. Asia Pacific Queue Management System Market by Component Type: Solutions, 2021-2031, $ mn 42 Figure 14. Asia Pacific Queue Management System Market by Solutions: Platform, 2021-2031, $ mn 44 Figure 15. Asia Pacific Queue Management System Market by Solutions: Software, 2021-2031, $ mn 45 Figure 16. Asia Pacific Queue Management System Market by Component Type: Services, 2021-2031, $ mn 46 Figure 17. Asia Pacific Queue Management System Market by Services: Managed Service, 2021-2031, $ mn 47 Figure 18. Asia Pacific Queue Management System Market by Services: Professional Service, 2021-2031, $ mn 48 Figure 19. Breakdown of Asia Pacific Queue Management System Market by Product Type, 2021-2031, % of Sales Revenue 50 Figure 20. Asia Pacific Addressable Market Cap in 2022-2031 by Product Type, Value ($ mn) and Share (%) 50 Figure 21. Asia Pacific Queue Management System Market by Product Type: Virtual Queuing, 2021-2031, $ mn 51 Figure 22. Asia Pacific Queue Management System Market by Product Type: Linear Queuing, 2021-2031, $ mn 52 Figure 23. Breakdown of Asia Pacific Queue Management System Market by Queue Type, 2021-2031, % of Sales Revenue 54 Figure 24. Asia Pacific Addressable Market Cap in 2022-2031 by Queue Type, Value ($ mn) and Share (%) 54 Figure 25. Asia Pacific Queue Management System Market by Queue Type: Structured Queue, 2021-2031, $ mn 55 Figure 26. Asia Pacific Queue Management System Market by Queue Type: Unstructured Queue, 2021-2031, $ mn 56 Figure 27. Asia Pacific Queue Management System Market by Queue Type: Kiosk Based Queue, 2021-2031, $ mn 57 Figure 28. Asia Pacific Queue Management System Market by Queue Type: Mobile Queue, 2021-2031, $ mn 58 Figure 29. Asia Pacific Queue Management System Market by Queue Type: Other Queue Types, 2021-2031, $ mn 59 Figure 30. Breakdown of Asia Pacific Queue Management System Market by Deployment Mode, 2021-2031, % of Revenue 61 Figure 31. Asia Pacific Addressable Market Cap in 2022-2031 by Deployment Mode, Value ($ mn) and Share (%) 61 Figure 32. Asia Pacific Queue Management System Market by Deployment Mode: Cloud-based System, 2021-2031, $ mn 62 Figure 33. Asia Pacific Queue Management System Market by Deployment Mode: On-Premise System, 2021-2031, $ mn 63 Figure 34. Breakdown of Asia Pacific Queue Management System Market by Application, 2021-2031, % of Revenue 65 Figure 35. Asia Pacific Addressable Market Cap in 2022-2031 by Application, Value ($ mn) and Share (%) 65 Figure 36. Asia Pacific Queue Management System Market by Application: Appointment Management, 2021-2031, $ mn 66 Figure 37. Asia Pacific Queue Management System Market by Application: Query Handling, 2021-2031, $ mn 67 Figure 38. Asia Pacific Queue Management System Market by Application: In-Store Management, 2021-2031, $ mn 68 Figure 39. Asia Pacific Queue Management System Market by Application: Workforce Optimization, 2021-2031, $ mn 69 Figure 40. Asia Pacific Queue Management System Market by Application: Real-Time Monitoring, 2021-2031, $ mn 70 Figure 41. Asia Pacific Queue Management System Market by Application: Customer Service, 2021-2031, $ mn 71 Figure 42. Asia Pacific Queue Management System Market by Application: Reporting and Analytics, 2021-2031, $ mn 72 Figure 43. Asia Pacific Queue Management System Market by Application: Other Applications, 2021-2031, $ mn 73 Figure 44. Breakdown of Asia Pacific Queue Management System Market by End User, 2021-2031, % of Revenue 74 Figure 45. Asia Pacific Addressable Market Cap in 2022-2031 by End User, Value ($ mn) and Share (%) 75 Figure 46. Asia Pacific Queue Management System Market by End User: Retail and Consumer Goods, 2021-2031, $ mn 76 Figure 47. Asia Pacific Queue Management System Market by End User: Healthcare and Life Sciences, 2021-2031, $ mn 77 Figure 48. Asia Pacific Queue Management System Market by End User: Utility Service Providers and Airports, 2021-2031, $ mn 78 Figure 49. Asia Pacific Queue Management System Market by End User: BFSI, 2021-2031, $ mn 79 Figure 50. Asia Pacific Queue Management System Market by End User: Hospitality, 2021-2031, $ mn 80 Figure 51. Asia Pacific Queue Management System Market by End User: Government and Public Sector, 2021-2031, $ mn 81 Figure 52. Asia Pacific Queue Management System Market by End User: Transportation and Logistics, 2021-2031, $ mn 82 Figure 53. Asia Pacific Queue Management System Market by End User: IT and Telecom, 2021-2031, $ mn 83 Figure 54. Asia Pacific Queue Management System Market by End User: Other End Users, 2021-2031, $ mn 84 Figure 55. Breakdown of Asia Pacific Queue Management System Market by Organization Size, 2021-2031, % of Revenue 85 Figure 56. Asia Pacific Addressable Market Cap in 2022-2031 by Organization Size, Value ($ mn) and Share (%) 86 Figure 57. Asia Pacific Queue Management System Market by Organization Size: Small and Medium-Sized Enterprises, 2021-2031, $ mn 87 Figure 58. Asia Pacific Queue Management System Market by Organization Size: Large Enterprises, 2021-2031, $ mn 88 Figure 59. Breakdown of APAC Queue Management System Market by Country, 2021 and 2031, % of Revenue 90 Figure 60. Contribution to APAC 2022-2031 Cumulative Market by Country, Value ($ mn) and Share (%) 91 Figure 61. Queue Management System Market in Japan, 2021-2031, $ mn 93 Figure 62. Queue Management System Market in China, 2021-2031, $ mn 95 Figure 63. Queue Management System Market in Australia, 2021-2031, $ mn 98 Figure 64. Queue Management System Market in India, 2021-2031, $ mn 100 Figure 65. Queue Management System Market in South Korea, 2021-2031, $ mn 102 Figure 66. Queue Management System Market in Rest of APAC, 2021-2031, $ mn 104 Figure 67. Growth Stage of Asia Pacific Queue Management System Industry over the Forecast Period 106
Selected Key Players: Advantech Co., Ltd. AKIS Technologies ATT Systems Group Aurionpro Solutions Limited Lavi Industries QLess, Inc. Qmatic Group Qminder Limited Q-nomy Inc. Qudini SEDCO Holding Seehash Software Pvt. Ltd. Skiplino Wavetec XIPHIAS Software Technologies Pvt. Ltd Xtreme Media Pvt. Ltd. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)